Claims
You wish to contact our Customer Relation Department
We are here to help you.
You wish to contact us online, please fill in the form
Submit your claim online.
Claim form
For your information
Don't forget to include original supporting documents with your letter which will allow us to process your request: these include ticket receipt, boarding pass, invoice, etc.
If your claim concerns Flying Blue
Have you lost your Flying Blue card? Are there Miles missing from your account? Are your Flying Blue personal details up-to-date? The Flying Blue Customer Care department is here to help and will answer all your questions.
Customer Care
